Frequently Asked Questions

How do you select your staff?

We have very stringent hiring standards. Each applicant's credentials, job history and references are carefully checked and verified. Applicants are interviewed thoroughly and must demonstrate their knowledge, competence and skills through completion of written tests and hand-on skill assessments which meet or exceed the criteria established for agency licensure in Pennsylvania.

How much do personal care and home support services cost
and who pays for them?

Services are not typically covered by commercial insurances. PA County/State Programs for the Elderly and Intellectually Disabled may provide coverage for our services. When coverage is not available, they may be paid for by credit card or personal check. Unfortunately, home support and personal care services are not covered by Medicare. Please call us at 267-525-7003 so we may assess your needs and discuss your coverage options.

In what areas are your services available?

Our services are available in Bucks, Delaware, Montgomery, Philadelphia and Lehigh Counties in PA.

Who can benefit most from in-home personal care and support?

Those who need additional assistance with day to day activities to support their continued capacity to live independently and those seeking extra help to remain independent and continue living at home can benefit most from our program.

Is your agency licensed?

Associates Home Care is licensed by the State of Pennsylvania.

How do I begin the process of evaluating my choices related to personal care and home support services for a loved one or myself?

Simply call our Intake Department at 267-525-7003. Our experienced staff will begin the process of evaluating the client's need for services, verifying third party coverage or payment options and formulating the caregiver selection and scheduling approach. Our goal is to provide you with the information required to make an informed decision in the best interest of the client and family.